Effective Date: June 20, 2025
Shoe Charm Lovers (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, place an order, subscribe to updates, or interact with us via SMS, email, or forms.
1. Our Commitment to Privacy
Your privacy is important to us. We do not sell or share your personal data with third parties for their own marketing purposes. We collect and use data strictly to fulfill orders, provide support, and deliver promotional or transactional messages you have consented to receive.
2. Information We Collect
We may collect the following information:
- Full name
- Email address
- Phone number
- Shipping and billing address
- Order history and preferences
- IP address, browser/device info
- Form or checkout entries
We do not store or process credit card numbers directly. Payments are securely processed through providers like Stripe and PayPal.
2. Information on the Website
While every effort is made to update the information contained on this website, neither the Website Owner nor any third party makes any representations or warranties regarding the sequence, accuracy, completeness, or reliability of the information provided. Shoe Charms Lovers reserves the right at any time to change or discontinue any aspect or feature of this website without notice.
If you find an error or omission on this site, please contact us at info@shoecharmlovers.com.
3. How We Use Your Information
- We use your information to:
- Improve our services and website functionality
- Fulfill and ship your orders
- Communicate via email and/or SMS about your order status
- Send promotional messages, updates, or product announcements if you opted in
- Respond to inquiries or support requests
4. Email Marketing Consent
When you subscribe to our newsletter or promotional campaigns, you agree to receive periodic emails from Shoe Charm Lovers. These may include:
- Discount codes
- Product launches
- Updates or seasonal promotions
You may unsubscribe at any time using the link included in each email.
5. SMS Messaging Consent (Twilio Compliance)
By entering your phone number during checkout, in forms, or through any opt-in mechanism on our site, you agree to receive automated SMS messages from Shoe Charm Lovers related to:
- Order confirmations
- Delivery updates
- Promotional offers
Standard message and data rates may apply. Consent is not a condition for purchase. You can opt out anytime by replying STOP to our messages. For assistance, reply HELP.
We ensure:
- You are informed at the time of consent
- Consent is documented via unchecked opt-in boxes
- Your number is not used for unrelated or third-party messaging
6. Form Submissions and Promotions
By completing any form on our website, including promotional entries (e.g. giveaways, early access, discounts), you provide us voluntary information and agree to this privacy policy. All form data is stored securely and only used for its stated purpose.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences
- Track your cart and browsing behavior
- Improve website performance
- Analyze traffic and engagement
You can disable cookies through your browser settings at any time.
8. Data Sharing and Third Parties
We may share your information with trusted service providers strictly for business operations, such as:
- Payment processors (e.g. Stripe, PayPal)
- Shipping companies (e.g. UPS, USPS)
- SMS/email platforms (e.g. Twilio, Klaviyo)
All partners are required to protect your information according to this policy.
We do not sell, trade, or rent your personal data.
9. Data Retention and Deletion
We keep your information only as long as needed to fulfill your orders, provide support, or meet legal requirements. You may request deletion of your data at any time by contacting us.
10. Your Rights
You may at any time:
- Request access to your personal data
- Request correction or deletion
- Withdraw consent for SMS/email communications
To exercise your rights, email us at info@shoecharmlovers.com.
11. Children’s Privacy
We do not knowingly collect data from children under 13. If we discover that such data has been submitted, we will delete it immediately.
12. Updates to This Policy
We may update this Privacy Policy at any time to reflect changes in laws or practices. The latest version will always be available at: https://shoecharmlovers.com/privacy-policy
13. Contact Us
For If you have any questions about this policy, please contact:
Shoe Charm Lovers
Email: info@shoecharmlovers.com
Website: https://shoecharmlovers.com
Last Updated: June 20, 2025